最后更新 / Last Updated: 2026-02-11
Sillage 采用本地优先策略，数据默认存储在您的设备上。您可以通过设置中的“备份与恢复”功能，将数据备份到 OneDrive。
Sillage adopts a local-first strategy, storing data on your device by default. You can backup your data to OneDrive through the "Backup & Restore" function in Settings.
请确保您已授予应用“始终允许”的位置权限，并在开阔地带使用。如果问题持续，请尝试重启应用或手机。
Please ensure you have granted "Always Allow" location permission and use the app in open areas. If the problem persists, try restarting the app or your phone.
我们支持从航旅纵横、国铁吉讯等平台导入行程，也支持解析通用的行程确认邮件。具体操作请参考应用内的导入指引。
We support importing journeys from platforms like Umetrip and 12306, as well as parsing general journey confirmation emails. Please refer to the in-app import guide for details.
如果您遇到任何技术问题或有功能建议，欢迎通过邮件联系我们要。
If you encounter any technical issues or have feature suggestions, please feel free to contact us via email.
技术支持邮箱 / Support Email: support@zinglix.xyz
我们会尽快回复您的邮件。通常在 1-2 个工作日内。
We will reply to your email as soon as possible, usually within 1-2 business days.
我们在提供技术支持时，可能会要求您提供设备型号、系统版本等非个人隐私信息以辅助排查问题。我们不会要求您提供密码或敏感个人数据。
When providing technical support, we may ask for non-personal privacy information such as device model and system version to assist in troubleshooting. We will not ask for your password or sensitive personal data.
Sillage Team © 2026